The good, the bad and the awful – how business reacts to online reviews.

submitted a month ago by [deleted]

NeoNachtwaechter a month ago, edited a month ago

However, the rise of fake reviews is a growing concern. [...]
1.3 million reviews were flagged as fraudulent and subsequently removed.

Falls short...

That amount of fake reviews has been created by businesses, too. It is one more way how businesses react to reviews.

After you received a bad review, buy yourself 1000 good ones to polish it all up. If your competitor gets good reviews, throw some bad ones at him.

Aisteru a month ago

That's why I don't give any meaning to reviews, and hate when businesses push for you to leave them "5 stars on XYZ". I don't think it's often legit

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